Security Policy

Effective date: March 16, 2025

1. Our Commitment

Security is foundational to Nuclemize. We design every layer of the platform with a security-first mindset — because your business data deserves nothing less.

2. Infrastructure Security

Cloud architecture

• Hosted on enterprise-grade cloud infrastructure
• Multi-region redundancy for high availability
• Automated failover and disaster recovery
• Network segmentation and firewall protection

Monitoring

• 24/7 infrastructure monitoring and alerting
• Real-time threat detection and response
• Automated vulnerability scanning
• Centralized logging and audit trails

3. Data Protection

Encryption

• In transit: TLS 1.3 for all connections
• At rest: AES-256 encryption for all stored data
• Backups: Encrypted and stored in geographically separate locations

Tenant isolation

Every tenant operates in a logically isolated environment. Data boundaries are enforced at the application, database, and infrastructure levels.

4. Application Security

Development practices

• Secure software development lifecycle (SSDLC)
• Mandatory code reviews for all changes
• Static and dynamic application security testing (SAST/DAST)
• Dependency vulnerability scanning

Authentication

• Multi-factor authentication (MFA) support
• SSO integration (SAML 2.0, OpenID Connect)
• Role-based access control (RBAC)
• Session management with automatic timeout

5. Compliance

Nuclemize is designed to help you meet your compliance obligations:

• SOC 2 Type II — audited annually
• GDPR — data protection by design
• PIPEDA — Canadian privacy compliance
• ISO 27001 — information security management (in progress)

6. Incident Response

Our incident response plan includes:

1. Detection — automated monitoring identifies anomalies
2. Containment — immediate isolation of affected systems
3. Investigation — root cause analysis by our security team
4. Notification — affected customers notified within 72 hours
5. Remediation — fixes deployed and verified
6. Review — post-incident review and process improvement

7. Access Control

Internal access

• Least-privilege access for all employees
• Background checks for team members with data access
• Access reviews conducted quarterly
• All administrative actions are logged and auditable

Customer access

• Granular permissions per user and role
• API access controlled via scoped tokens
• Full audit log of user actions

8. Business Continuity

• Recovery Point Objective (RPO): < 1 hour
• Recovery Time Objective (RTO): < 4 hours
• Regular disaster recovery testing
• Automated backups every hour

9. Vulnerability Disclosure

If you discover a security vulnerability, please report it responsibly to security@nuclemize.com. We commit to:

• Acknowledging your report within 24 hours
• Providing regular updates on our investigation
• Not pursuing legal action against good-faith researchers

10. Contact

For security questions or concerns, reach our security team at security@nuclemize.com.